【Discoveriez Implementation Case】Call Center
Utilize the same system between the client company and the call center for increased efficiency!
We would like to introduce a case where our product 'Discoveriez' was implemented in the call center business. Equipped with a variety of features suitable for channels, CTI integration, and customer support, it is utilized as an information sharing and customer management tool that allows for editing in inbound call centers. In outbound call centers, appropriate design tailored to outbound initiatives, along with CTI integration, has achieved improved operational efficiency for outbound tasks. [Usage] ■ Inbound Center - Utilized as an information sharing and customer management tool that allows for editing and tracking history. ■ Outbound Call Center - Utilized as a necessary tool for telephone sales and telemarketing. *For more details, please refer to the PDF document or feel free to contact us.
- Company：ジーネクスト
- Price：Other
